“A garden is a transient and dynamic piece of art and one on which we often place demands for inspiration, stimulation and pleasures. it is little surprise that for millennia, and across cultures, the expression of perfect human happiness is portrayed as a garden”.
- Chris Beardshaw
Privacy & Cookies Policy
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors, individual clients and customer personnel.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website.
1.4 In this policy, "we", "us" and "our" refer to Chris Beardshaw Ltd. For more information about us, see Section 20.
2. The personal data that we collect
2.1 In this Section 2, we have set out the general categories of personal data that we process.
2.2 We may process data enabling us to get in touch with you "contact data". The contact data may include your name, email address, telephone number, and postal address. The source of the contact data is you.
2.3 We may process your personal data that are provided in the course of the use of our services and generated by our services in the course of such use "service data". The service data may include your contact details. The source of the service data is you and/or our services.
2.4 We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website "transaction data". The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider.
2.5 We may process information contained in or relating to any communication that you send to us or that we send to you "communication data". The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
2.6 We may process data about your use of our website and services "usage data". The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is via our website analytics tracking system e.g. Google Analytics and/or others.
2.7 Please do not supply any other person's personal data to us, unless we prompt you to do so.
3. Purposes of processing and legal bases
3.1 In this Section 3, we have set out the purposes for which we may process personal data and the legal bases of the processing.
3.2 Operations - We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.
3.3 Relationships and communications - We may process contact data, and/or communication data for the purposes of managing our relationships and communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, and/or telephone. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of our relationships, enabling the use of our services, and the proper administration of our website, services and business.
3.4 Research and analysis - We may process usage data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.
3.5 Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.
4. Providing your personal data to others
4.1 In this Section 4, we may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.
4.2 Your personal data held in our website database will be stored on the servers of our hosting services providers identified at https://www.wix.com
4.3 We may disclose contact data to our suppliers or subcontractors insofar as reasonably necessary for the delivery of your services e.g. arranging delivery of goods and services on your behalf, commissioning of surveys and other services on your behalf.
4.4 Financial transactions relating to our website and services may be handled by our payment services providers, Zettle by Paypal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://www.zettle.com/gb
4.5 In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5. International transfers of your personal data
5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to a third country under UK and/or EU data protection law.
5.2 We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which the UK is not treated as a third country under EU data protection law or benefits from an adequacy decision under EU data protection law; and we may transfer your personal data from the UK to the EEA and process that personal data in the EEA for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which EEA states are not treated as third countries under UK data protection law or benefit from adequacy regulations under UK data protection law.
5.3 The hosting facilities for our website are situated in a number of locations including United States of America, Ireland, South Korea, Taiwan and Israel. The competent data protection authorities have made an adequacy determination with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities, a copy of which you can obtain from https://www.wix.com
6. Retaining and deleting personal data
6.1 This Section 6, sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 We will retain your personal data as follows:
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contact data
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service data
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transaction data
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communication data
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usage data
6.4 We will determine the period of retention based on the independent circumstances of each case.
6.5 Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7. Security of personal data
7.1 We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
7.2 We will store your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
7.3 Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
7.4 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
8. Your rights
8.1 In this Section 8, we have listed the rights that you have under data protection law.
8.2 Your principal rights under data protection law are:
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the right to access - you can ask for copies of your personal data;
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the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
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the right to erasure - you can ask us to erase your personal data;
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the right to restrict processing - you can ask us to restrict the processing of your personal data;
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the right to object to processing - you can object to the processing of your personal data;
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the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
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the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
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the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
8.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting [https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/].
8.4 You may exercise any of your rights in relation to your personal data by contacting office@chrisbeardshaw.com
9. Third party websites
9.1 Our website can include hyperlinks to, and details of, third party websites.
9.2 In general we have no control over, and are not responsible for, the privacy policies and practices of third parties.
10. Personal data of children
10.1 Our website and services are targeted at persons over the age of 18.
10.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
11. Updating information
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
12. About cookies
12.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
13. Cookies that we use
13.1 We use cookies for the purpose of helping us analyse the use and performance of our website and services.
14. Cookies used by our service providers
14.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
14.2 We use Google Analytics, which gathers information about the use of our website and uses cookies for this purpose. We use the information gathered by Google Analytics to create reports about the use of our website. You can find out more about Google's use of information by visiting https://policies.google.com/technologies/partner-sites and you can review Google's privacy policy at https://policies.google.com/privacy. The cookies used by Google Analytics are named _ga and _ga+container-id.
15. Cookie preferences
15.1 You can manage your preferences relating to the use of cookies on our website by visiting https://www.chrisbeardshaw.com
16. Amendments
16.1 We may update this policy from time to time by publishing a new version on our website.
16.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
17. Our details
17.1 This website is owned and operated by Chris Beardshaw Ltd
17.2 We are registered in England and Wales under registration number 04160497, and our registered office is at 128 City Road, London, EC1V 2NX.
17.3 Our principal place of business is at Coves Barn, Jackbarrow Road, Winstone, Gloucestershire, GL7 7JZ.
17.4 You can contact us:
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by post, to the postal address given above;
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using our website contact form;
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by email, using the email address office@chrisbeardshaw.com
18. Data protection registration
18.1 We are registered as a data controller with the UK Information Commissioner's Office.
18.2 Our data protection registration number is ZB195002.
19. Data protection officer
19.1 Our data protection officer's contact details are: office@chrisbeardshaw.com